Trial & Billing Terms
Effective Date: March 31, 2026
These Trial & Billing Terms explain how Probox software trial access, plan selection, buybox submission, and billing work.
1. Trial Flow
Probox may offer a 3-day free trial.
The intended flow is:
- Preview the demo
- Choose a subscription plan
- Submit your buybox criteria
- Start your 3-day free trial
- Continue on the selected subscription after the trial ends unless canceled before billing begins
2. Plan Selection Before Trial
Before starting the free trial, users may be asked to choose a plan such as:
- Starter — 1 buybox, 20 deals each
- Pro — 3 buyboxes, 30 deals each
- Pro+ — 5 buyboxes, 30 deals each
The selected plan does not replace the demo immediately. Instead, it is the plan intended to apply after the free trial ends.
3. Buyboxes Submitted Through the Form
Users submit buybox criteria through the form or onboarding flow.
A buybox may include items such as:
- up to 3 cities
- max assessed value
- property type
- optional filters or signals
The subscription selected during onboarding is intended to apply to the buyboxes submitted during that flow after the trial ends.
4. Trial Access
During the 3-day free trial, users may receive access to a fuller version of the product, including more detailed property information than what is shown in the demo preview.
Trial access may be limited or structured differently than fully paid subscription access while the onboarding and subscription flow is being completed.
5. Billing Start
If billing is enabled and a valid payment method is on file, the selected subscription may begin automatically after the free trial ends unless canceled before trial expiration.
6. Current Plan Summary
Plan details may be updated from time to time. Current plan summaries displayed on the website, pricing pages, and checkout flow control.
Example structure:
- Starter: 1 buybox, 20 deals each
- Pro: 3 buyboxes, 30 deals each
- Pro+: 5 buyboxes, 30 deals each
If the website or checkout shows different current limits or pricing, the currently displayed terms control.
7. Cancel Before Billing
To avoid being charged after a free trial, cancel before the trial ends.
8. Payment Processing
Payments may be processed by a third-party payment processor such as Stripe. By subscribing, you authorize recurring charges in accordance with the plan you selected, unless canceled before renewal.
9. Changes
We may change trial terms, plan details, pricing, limits, or billing flow prospectively. Updated terms shown on the site or at checkout will apply going forward.
10. Software-only and user verification
Probox is a software platform for research workflow and organization. Property information may come from public records or third-party sources. Users must verify property information independently before making decisions.
Probox does not provide legal, tax, accounting, brokerage, lending, appraisal, or investment advice.
11. Contact
Questions about trial, billing, cancellation, or plan terms can be sent through the public Contact page.